A routine usegalaxy.org upgrade is taking longer than expected

Incident Report for The Galaxy Project

Resolved

This incident has been resolved.

Posted Jan 28, 2020 - 18:54 UTC

Monitoring

usegalaxy.org is operational again. Additional brief downtimes may be necessary to complete the upgrade.

Posted Jan 28, 2020 - 16:22 UTC

Identified

Due to some slow database updates, it is taking longer than expected to perform a routine usegalaxy.org upgrade. As a result, usegalaxy.org is currently offline, but we are working to bring it back online as quickly as possible.

Posted Jan 28, 2020 - 15:47 UTC

This incident affected: Galaxy Main (Webserver 1, Webserver 2).